NOW OPEN: Medical Clinic & Walk-in in North Vancouver – Learn More

Telehealth Physiotherapy in the Lower Mainland

Back in Motion Telehealth Physiotherapy aims to mimic the usual in-person sessions.

About Telehealth Physiotherapy

Physiotherapy Telehealth, also known as Telerehabilitation, includes all aspect of patient care: Interview, Assessment and Diagnosis, Treatment recommendations and planning, exercise prescription, education, and functional/activity level progressions. The physiotherapist will screen to make sure no further medical investigations or consultations are needed. Your Physiotherapist will work with you to create relevant, achievable goals of treatment.

Did you know?

Research shows that Physiotherapy through Telehealth has higher client satisfaction and improved physical and functional outcomes, as compared to in-clinic treatment. This is due to the nature of Telehealth: in addition to a specific treatment plan, your Practitioner will empower you with valuable insight, guidance, and self-management tools that leads to lasting success.

Back in Motion Telehealth services allow clients to connect with their physiotherapist in a secure, easy, innovative and convenient way!

Physiotherapy Services

– Physiotherapy > Assessment Sessions > 40 min
– Physiotherapy > Treatment Sessions > 20 min

Physiotherapy services can be delivered in-person, through Telehealth, or a combination of both.

Other services:

– Telehealth Kinesiology
Telehealth Counselling
– Physiotherapy in-person

Who May benefit from Telehealth Physiotherapy?

Telehealth/ Telerehabilitation with BIM is intended for anyone with acute or chronic musculoskeletal pain, or difficulties with physical function, and/or chronic health conditions where exercise or activity modifications are recommended. You do not need a physician referral, and most insurance carriers cover Telehealth through direct billing. 


The following common injuries or conditions are successfully treated through Physiotherapy Telehealth: back pain, neck pain, shoulder/elbow/wrist pain, hip/knee/ankle pain, , sprains and strains, arthritis, dizziness, and concussions.

Benefits of Physiotherapy through Telehealth

Telehealth services offer clients a flexible, convenient and easy access to healthcare services:

– Get the treatment you need from home (or desired location)– No need to worry about childcare, commuting or parking– Fit with you busy schedule: book your appointment between meetings or commitments– Rapid access to healthcare services (no wait times)– Your location, or mobility barriers are no longer a challenge to attend an appointment– Easy to connect (internet access, tablet/desktop/laptop with microphone and camera)– Ease access to services for clients in remote areas

A 2019 study (conducted by J.D. Power) indicates that Telehealth has one of the highest satisfaction scores of all healthcare sector. Other studies show a positive impact with respect to client satisfaction and outcomes, due to increased focus on self-management.

Frequently Asked Questions

What is the difference between Telehealth and In-Person Appointments

Some Physiotherapy treatment modalities utilized in in-person appointments are not available through Telehealth. However, the majority of injuries and conditions respond well to powerful treatment interventions that are utilized through Telehealth.

Is Telehealth Covered under my Extended Health Plan?

Telehealth is covered with direct billing by most insurance companies and extended health plans, with limited exceptions. To inquire about your coverage, please call any of our locations to speak with a staff member that can answer your questions.

Call us today

Locations That Offer Telehealth Physiotherapy


#107-1975 McCallum Road, Abbotsford
Phone: 604-425-1550
Book Appointment Online


#202 – 405 North Road, Coquitlam
Phone: 604-424-9524
Book Appointment Online

North Vancouver

1394 Main Street North Vancouver
Phone: 778-729-1300
Book Appointment Online


#140 – 6651 Elmbridge Way, Richmond
Phone: 604-233-2347
Book Appointment Online


#210-7525 King George Blvd Surrey
Phone: 778-728-0360
Book Appointment Online


#208-333 East Broadway Vancouver
Phone: 604-343-2018
Book Appointment Online


4th Floor – 3301 Douglas Street, Victoria
Phone: 778-747-0311
Book Appointment Online

Insurance Claims & Information

Get Back to Health after an Accident or Workplace Injury.

Extended Health Coverage

ICBC Insurance Claims

Back in Motion’s team of clinicians, including Physiotherapists, Massage Therapists, Occupational Therapists, Psychologists, Counsellors, and Kinesiologists, all have extensive experience in administering ICBC treatments. We are here to help! Click the ‘Learn More’ button for additional details.

WorkSafeBC Claims

Workplace injuries are usually due to trauma or overuse. If you have been injured as a result of a workplace activity, our team of experts at Back in Motion can perform a comprehensive assessment and develop a treatment plan to reduce your symptoms and rehabilitate your injury.

If your claim is approved by WSBC, your initial assessment is 100% covered with a WorkSafeBC Claim number. Once your claim has been accepted by WorkSafeBC, the full treatment cost of your appointments will be funded (within the approved time parameters). When you are ready, your physiotherapist will work with you, your employer, physician, and WorkSafeBC Case Manager to develop a safe and appropriate return to work plan. If your claim has been denied or is disallowed, the expenses will need to be covered by the Client.

Our Core Values

Achieve Excellence - Do What It Takes

Ask Questions - Seek Solutions

Teamwork – Achieve More Together

Respect All – Always

Measure Up – Evidence-Informed Practices & Innovation

Honour Our Word – Do the Right Thing

Our Satisfied Clients

We're so thankful to have such amazing patients that have taken the time to share their experiences on Google, Facebook, and other online sources. To contact us to provide feedback and suggestions, Email us.

"I love this clinic! Super personable, professional, helpful, friendly...I love love love them. It also helps that they have physiological, kin, and RMT services all in one place."

Written on Google

Rating: 5/5