Telehealth Physiotherapy

Telehealth Physiotherapy

Did you know?

Research shows that Physiotherapy through Telehealth has higher client satisfaction and improved physical and functional outcomes, as compared to in-clinic treatment. This is due to the nature of Telehealth: in addition to a specific treatment plan, your Practitioner will empower you with valuable insight, guidance, and self-management tools that leads to lasting success.

Back in Motion Telehealth services allow clients to connect with their physiotherapist in a secure, easy, innovative and convenient way!

About Telehealth Physiotherapy / Telerehabilitation

Physiotherapy Telehealth, also known as Telerehabilitation, includes all aspect of patient care: Interview, Assessment and Diagnosis, Treatment recommendations and planning, exercise prescription, education, and functional/activity level progressions. The physiotherapist will screen to make sure no further medical investigations or consultations are needed. Your Physiotherapist will work with you to create relevant, achievable goals of treatment.

Who May benefit from Telehealth Physiotherapy?

Telehealth/ Telerehabilitation with BIM is intended for anyone with acute or chronic musculoskeletal pain, or difficulties with physical function, and/or chronic health conditions where exercise or activity modifications are recommended. You do not need a physician referral, and most insurance carriers cover Telehealth through direct billing. 


The following common injuries or conditions are successfully treated through Physiotherapy Telehealth: back pain, neck pain, shoulder/elbow/wrist pain, hip/knee/ankle pain, , sprains and strains, arthritis, dizziness, and concussions.

Benefits of Physiotherapy through Telehealth

Telehealth services offer clients a flexible, convenient and easy access to healthcare services:

– Get the treatment you need from home (or desired location)
– No need to worry about childcare, commuting or parking
– Fit with you busy schedule: book your appointment between meetings or commitments
– Rapid access to healthcare services (no wait times)
– Your location, or mobility barriers are no longer a challenge to attend an appointment
– Easy to connect (internet access, tablet/desktop/laptop with microphone and camera)
– Ease access to services for clients in remote areas

A 2019 study (conducted by J.D. Power) indicates that Telehealth has one of the highest satisfaction scores of all healthcare sector. Other studies show a positive impact with respect to client satisfaction and outcomes, due to increased focus on self-management.

Telehealth vs In-Person Appointments

Some Physiotherapy treatment modalities utilized in in-person appointments are not available through Telehealth. However, the majority of injuries and conditions respond well to powerful treatment interventions that are utilized through Telehealth.

Physiotherapy Services

– Physiotherapy > Assessment Sessions > 40 min
– Physiotherapy > Treatment Sessions > 20 min

Physiotherapy services can be delivered in-person, through Telehealth, or a combination of both.

Other services:

Telehealth Kinesiology
– Telehealth Mental Health Sessions

Is Telehealth Covered under my Extended Health Plan?

Telehealth is covered with direct billing by most insurance companies and extended health plans, with limited exceptions. To inquire about your coverage, please call any of our locations to speak with a staff member that can answer your questions.

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Have Questions?


Clinic Location

#107-1975 McCallum Road, Abbotsford, BC, V2S 3N3

Clinic Contact

Telephone : 604-425-1550

Fax: 604-425-1551

Email :

Due to higher than normal demand, if you are a new client please call our clinic at 604-425-1550 in order to book your first appointment. Online booking for new clients may not reflect accurate availability.

Physiotherapy Abbotsford

Clinic Hours

Monday – Friday, 8.00 am – 7.30 pm

Clinic Location

#202-405 North Road, Coquitlam, BC, V3K 3V9

(By the Executive Plaza Hotel entrance. Designated Back in Motion parking is available on the second level)

Clinic Contact

Telephone : 604-424-9524

Fax: 604-424-9542

Email :

Physiotherapy Coquitlam

Clinic Hours

Monday – Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 2:00 pm

North Vancouver(778) 729-1300

Clinic Location

1394 Main Street, North Vancouver, BC, V7J 1C6

Clinic Contact

Telephone : 778-729-1300

Fax: 778-730-0169

Email :

Physiotherapy North Vancouver

Clinic Hours

Monday to Friday 8:00 am – 8:30 pm

Clinic Location

#140-6651 Elmbridge Way, Richmond, BC, V7C 5C2

Clinic Contact

Telephone : 604-233-2347

Fax: 604-273-7662

Email :

Physiotherapy Richmond

Clinic Hours

Monday – Friday  8:00 am – 5:00 pm

Surrey-Newton(778) 728-0360

Clinic Location

#210-7525 King George Blvd., Surrey, BC, V3W 5A8

Clinic Contact

Telephone : 778-728-0360

Fax: 778-728-0361

Email :

Physiotherapy Surrey

Clinic Hours

Monday – Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 4:00 pm
Saturday 9:00 am – 3:00 pm

Clinic Location

#208-333 East Broadway, Vancouver, BC, V5T 1W5

Clinic Contact

Telephone: 604-343-2018

Fax: 604-343-2019

Email :

Physiotherapy Vancouver

Clinic Hours

Monday to Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm

Clinic Location

4th Floor-3301 Douglas Street, Victoria, BC, V8Z 3L2

Clinic Contact

Telephone : 778-747-0311

Fax: 778-747-0313

Email :

Physiotherapy Victoria

Clinic Hours

Mondays, Wednesdays & Fridays 8:00 am – 5:00 pm
Tuesdays & Thursdays 8:00 am – 6:00 pm

Telehealth Services(604) 424-9524


Back in Motion Health is now offering Physiotherapy and Kinesiology to clients through video conferencing technology and telephone. Our Telehealth services allow clients to connect with their healthcare provider in a secure, easy, innovative and convenient way! Learn more about Telehealth Services here

Continuity of Care & Combination of Services

Healthcare services can be delivered in-person, through Telehealth, or a combination of both.